www.kingstonbuilders.com

ENERGY ALERT! - CHECK THOSE HVAC FILTERS!

1.) Change filters every 30-90 days, sooner when visual inspection shows high dust conditions.
2.) Throwaway filters are superior to reusable ones in most cases.
3.) Know the filter's  MERV rating- purchase and change accordingly.
    1- 4 MERV- basic filter- change as above.
    5- 8 MERV- better filtering -remove smaller particles
   11-13 MERV- max filtering, may help allergy sufferers, but more restrictive and must be changed more frequently.

Breathe cleaner air- extend the life of your air handler!

Remodeling
Success 101

Q: How do you measure square footage?

A: In fact, there is a lot of debate, and no set standard, for measuring a home's square footage. Are you using the dimensions of the exterior outline of the house, or interior room dimensions (the difference being the thickness of the walls, which can add up)? Does the calculation distinguish between conditioned or unconditioned space? Does it include the garage or basement or unfinished areas? Until you define how to measure square footage, comparing costs per square foot can become a very misleading metric.

LIFETIME COMMITMENT- KINGSTON WARRANTY

At Kingston we take great pride in the projects we produce and are dedicated to creating not only the experience of a lifetime for our clients, but a result that will last a lifetime. In order to put substance behind this statement, we our announcing a new warranty program that will ensure the client that we are available and ready to maintain what we have produced. In fact, we believe that such a warranty far exceeds industry standards.

THE TWO-FIVE-TEN WARRANTY

1.) In the first TWO YEARS, the Kingston client receives a full service warranty that covers all materials and workmanship during that period. One and two year site visits will take place in order to check and repair any minor problems (nail pops, loose caulk, etc.) If an emergency issue arises, the client can connect with a Kingston representative for immediate dispatch or referral to the appropriate trade contractor, but always under the Kingston auspices.

2.) In the first FIVE YEARS the Kingston team will backup any manufacturer’s warranty for replacement of faulty equipment with a service warranty for installation. The client is assured that if a manufacturer supplies a defective part, Kingston will arrange a no charge installation of the warranty replacement. Additionally, as contact with national companies can be a hassle, we will take the appropriate action to represent a client to such entities for the purpose of assuring compliance with any and all regular or extended warranties of items purchased and installed by our firm. We are glad to assist with obtaining service for owner provided items.

3.) In the first TEN YEARS, Kingston will honor the commitment to excellence by covering under warranty any latent defects in material or workmanship other than those resulting from reasonable wear and tear. The Kingston project is a team effort between client and company, and as such, as in any serious collaboration, the test of time is crucial.

4.) For the LIFETIME of the project we will make ourselves available to be the company to call for service by being available, reasonable and committed to collaborative problem solving on a timely basis. We are dedicated to making clients for life with all that entails.

We will make every effort to maintain a cordial client relationship for the life of the project.

BENEFITS TO THE CLIENT OF MAINTAINING A LASTING RELATIONSHIP

1.) Prompt and cheerful warranty service is vital to the total remodeling experience. The warranty process is dynamic- we will proactively complete your project to your satisfaction, with a walkthrough review before the final closeout meeting. At that point your warranty begins, and we maintain a 6 month, 1 year, 18 month and 2 year review, with corrections of problems if necessary.

2.) We permanently maintain records of the project such as drawings, products used, all trades involved, copies of the permits, plats, contracts, change orders. We have found numerous occasions upon which clients find the need for information when selling a property or proposing a new project.

3.) We are able to assist with home repairs whether in or out of warranty. We provide contact with licensed trades people- (plumbers, electricians) who have successfully completed work at the home in the past and are willing to return when necessary.

4.)  We provide a free energy assessment service in which we schedule a home walkthrough in order to target major areas in the home that will benefit from energy improvements. Upgrading these areas can assure improved comfort and cost efficiencies that last for years to come.

Warm regards,

Austin Schmitt, John Schmitt, Mark Jackson, and Elizabeth Mitchel
Kingston Design Remodeling
11515 Suburban Place
Fairfax Station VA 22039
(703) 323-6527 - phone

kingstonbuilders@cox.net
www.kingstonbuilders.com

c. 2006 All rights reserved.

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